Posts tagged customer service
Episode 186 - Goal Setting
November 2021 Preview
podcast, videoRobert Parry-Cruwysreceiving feedback, feedback, computer-based training, preference, autism, pronouns, language acquisition, ownership rights, modeling, discrete trial training, goal setting, very difficult goals, performance feedback, performance management, task clarification, graphic feedback, customer service
Episode 169 (SUPERVISION) - Identifying Staff Reinforcers
podcast, supervisionRobert Parry-Cruwyspreference assessment, verbal preference assessment, employee preference, reinforcer assessment, prediction of preference, performance management, organizational behavior management, customer service, task clarification, feedback
June 2021 Preview
podcast, videoRobert Parry-Cruwysemergent responding, equivalence-based instruction, computer-based training, verbal behavior, visual analysis, multiple exemplar training, preference assessment, verbal preference assessment, employee preference, reinforcer assessment, prediction of preference, performance management, organizational behavior management, customer service, task clarification, feedback, contingency-based delay, autism, trauma-informed care, ABA, developmental disabilities, leisure skills, computer use, picture-activity schedules, video modeling, video games, video prompting, photography, transition, collaboration, multidisciplinary teams, speech and language pathologist
