Episode 97 - Supervision Series III, pt. 1 - Staff Feedback w/ Dr. Amy Henley

Get excited, everyone, because Supervision September is finally here! Up first, we have special guest, Dr. Amy Henley joining us to discuss her research on staff management and the proper delivery of feedback. Then we all take a break from podcasting to order the feedback sandwich. Was it as delicious as thought it would be? And did Rob’s extra pickles actually improve feedback?

Articles discussed this episode:

Choi, E., Johnson, D.A., Moon, K., & Oah, S. (2018). Effects of positive and negative feedback sequence on work performance and emotional responses. Journal of Organizational Behavior Management, 38, 97-115. doi: 10.1080/01608061.2017/1423151

Alvero, A.M., Bucklin, B.R., & Austin, J. (2001). An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings (1985-1998). Journal of Organizational Behavior Management, 21, 3-29. doi: 10.1300/J075v21n01_02

DiGennaro Reed, F.D. & Henley, A.J. (2015). A survey of staff training and performance management practices: the Good, the bad, and the ugly. Behavior Analysis and Practice, 8, 16-26. doi: 10.1007/s40617-015-0044-5

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September 2019 Preview

Back by popular demand, it’s SUPERVISION SEPTEMBER! The one month of the year where you’re guaranteed three straight weeks of podcasting all about the fascinating topic of staff supervision. This year we’re back with a full slate of research articles and discussion all about that most critical of supervision topics: Our staff. We talk about how, when, and why to give feedback, what we can do as supervisors to minimize burnout, and just how effective our staff rewards systems really are.

Articles discussed this episode:

Supervision Series III, pt. 1 - Staff Feedback w/ Dr. Amy Henley

Choi, E., Johnson, D.A., Moon, K., & Oah, S. (2018). Effects of positive and negative feedback sequence on work performance and emotional responses. Journal of Organizational Behavior Management, 38, 97-115. doi: 10.1080/01608061.2017/1423151

Alvero, A.M., Bucklin, B.R., & Austin, J. (2001). An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings (1985-1998). Journal of Organizational Behavior Management, 21, 3-29. doi: 10.1300/J075v21n01_02

DiGennaro Reed, F.D. & Henley, A.J. (2015). A survey of staff training and performance management practices: the Good, the bad, and the ugly. Behavior Analysis and Practice, 8, 16-26. doi: 10.1007/s40617-015-0044-5

Supervision Series III, pt. 2 - Staff Burnout

Kazemi, E., Shapiro, M., & Kavner, A. (2015). Predictors of intention to turnover in behavior technicians working with individuals with autism spectrum disorder. Research in Autism Spectrum Disorders, 17, 106-115. doi: 10.1016/j.rasd.2015.06.012

Hensel, J.M., Lunsky, Y., & Dewa, C.S. (2015). Exposure to aggressive behaviour and burnout in direct support providers: the Role of positive work factors. Research in Developmental Disabilities, 36, 404-412. doi: 10.1016/j.ridd/2014.10.033

Plantiveau, C., Ounavi, K., & Virues-Ortega, J. (2018). Hih levels of burnout among early-career board-certified behavior analysts with low collegial support in the work environment. European Journal of Behavior Analysis, 2, 195-207. doi: 10.1080/15021149.2018.1438339

Supervision Series III, pt. 3 - Staff Reinforcement

Tews, M.J., Michel, J.W., & Stafford, K. (2013). Does fun pay? the Impact of workplace fun on employee turnover and performance. Cornell Hospitality Quarterly, 54, 370-382. doi: 10.1177/1938965513505355

Johnson, D.A. & Dickinson, A.M. (2010). Employee-of-the-month programs: Do they really work? Journal of Organizational Behavior Management, 30, 308-324. doi: 10.1080/01608061.2010.520144

Wine, B., Edgerton, L., Inzana, E., & Newcomb, E.T. (2017). Further effects of lottery odds on responding. Journal of Organizational Behavior Management, 37, 75-82. doi: 10.1080/01608061.2016.1267064