Get excited, everyone, because Supervision September is finally here! Up first, we have special guest, Dr. Amy Henley joining us to discuss her research on staff management and the proper delivery of feedback. Then we all take a break from podcasting to order the feedback sandwich. Was it as delicious as thought it would be? And did Rob’s extra pickles actually improve feedback?
Articles discussed this episode:
Choi, E., Johnson, D.A., Moon, K., & Oah, S. (2018). Effects of positive and negative feedback sequence on work performance and emotional responses. Journal of Organizational Behavior Management, 38, 97-115. doi: 10.1080/01608061.2017/1423151
Alvero, A.M., Bucklin, B.R., & Austin, J. (2001). An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings (1985-1998). Journal of Organizational Behavior Management, 21, 3-29. doi: 10.1300/J075v21n01_02
DiGennaro Reed, F.D. & Henley, A.J. (2015). A survey of staff training and performance management practices: the Good, the bad, and the ugly. Behavior Analysis and Practice, 8, 16-26. doi: 10.1007/s40617-015-0044-5
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